Many Small Businesses need help with the shortcoming of their web hosting provider when a problem arises that affects their business. Choosing the right web hosting plan and provider for your needs is essential to your online presence and should be part of your process before problems arise.
Below is a checklist you can discuss and questions you should ask any provider you are considering.
• What uptime guarantee do you offer?
• What types of hosting are available?
• Is it free to upgrade to a new hosting package?
• What kind of security do you have in place to protect websites?
• Do you offer a free SSL certificate?
• What kind of backup policies do you offer?
• How responsive is your technical support?
Once you have a good idea of the hosting you need for your website, make sure you ask the following questions. In most cases, you can find the answers to these questions on the hosting company’s website.
In some situations, you may need to contact the hosting provider’s sales team to get an answer. Once you have the answers to this interrogation, you can decide which company offers you the best web hosting services. Let’s go through each question one by one.
1. What uptime guarantee do you offer?
Regarding web hosting, nothing is more important than uptime and reliability. Most good web hosting providers offer an uptime guarantee of 99.9%, although some go as high as 99.99%.
2. What types of hosting are available?
There are many types of web hosting available. The following are the familiar types of hosting that companies should offer:
• Shared Hosting
• Virtual Private Server (VPS)
• Cloud hosting
• Dedicated server
3. Is it free to upgrade to a new hosting package?
Most small businesses need simple shared hosting. If you start generating a lot of traffic, you may need to upgrade to a VPS or a dedicated server. If your website reaches that point, you want to be sure that the hosting company can upgrade you to a new type of hosting easily and without downtime.
4. What kind of security do you have in place to protect websites?
Cyber security is critical, and for many companies, it starts with protecting the website. Some standard security features offered by good hosting companies include:
• Distributed Denial-of-Service (DDoS) Mitigation
• Virus and malware scanning
• Email scanning
5. Do you offer a free SSL certificate?
Secure Sockets Layer (SSL) is a basic form of security that protects your site and helps keep the users who visit your site safe. Having an SSL certificate is also essential for SEO.
6. What kind of backup policies do you offer?
You always want to keep your website files safe and protected. While website problems are rare, a good backup policy helps ensure you never lose any valuable information.
7. How responsive is your technical support?
If something goes wrong with your website, you want to affix it as soon as possible. Whether the problem is caused by you or your hosting company, contacting the technical support team will be the first step in resolving it. You’ll want to make sure your hosting provider offers 24/7 support.
Resource:
https://digital.com/best-web-hosting/questions-to-ask-to-help-find-your-best-web-hosting-services/
Disclaimer:
Wherever any material is quoted as sourced from the published text with publishing rights vested in an individual, it is stated that it is a pure quotation and has no intention to claim it as our own.
Image Source: www.freepik.com
